In connection with accessing our Services, Vivo collects and stores a limited amount of personally identifiable information from the users of its mobile application. The first kind of information we collect and store is information you provide to us. When you express an interest in obtaining various products and services from us, you may provide us with several types of personally identifiable information, which may include your name, postal address, e-mail address, day and evening phone numbers, credit card information, date of birth, employer information, user names and/or passwords. We may also collect information concerning the types of products you ordered or purchased, and the date of the order or purchase, when you register on, log on, or visit our website and when you participate in promotional offers. If you send us correspondence, including e-mails and faxes, we may retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from Vivo to you. We retain these records in order to measure and improve our customer service. We may, over time, delete these records as permitted by law.
We use the information we collect about you in order 1) to provide our services, 2) to provide customer service, 3) to improve our services and 4) to provide you information regarding our services and those of our affiliates. We give access to individually identifiable information only to those Vivo staff members who require to fulfill these functions. We also employ other companies and individuals to provide and perform certain website and e-commerce related functions on our behalf, such as fulfilling orders, delivering packages, analyzing data, providing marketing assistance, processing credit card payments and providing customer service. These companies and individuals may have access to personal information needed to perform these functions, but may not use it for any other purposes.
Finally, in the event that all or substantially all of the assets relating to Vivo Mobile, Inc. are transferred or sold to another entity, personally identifiable information submitted to us may be transferred to the acquiring entity.
The security and confidentiality of your information is extremely important to us. We have implemented technical, administrative, and physical security measures to protect customer's information from unauthorized access and improper use. We provide reasonable and appropriate security measures in connection with securing Personal Information we collect. For example, we:
Please be aware that, despite our best efforts, no security measures are perfect or impenetrable.
You can review the personal information you provided us and make any desired changes to such information at any time by requesting a copy of the information maintained by Vivo about you at firstname.lastname@example.org. Upon request, Vivo will provide you a complete copy of the information maintained by Vivo about you for your review and correction.
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